Carvana unveils the latest “car vending machine”
Carvana opens its 30e automated location to pick up online vehicle purchases.
The omnichannel used car buying and selling platform launches its 30e car vending machine, located in Richmond, Va., on structure in red bricks and glass stands on 12 floors with a capacity of 43 vehicles and serves as an automated distribution center for online car purchases.
The vending machine, the first Carvana has opened since the introduction of a “slot machine for cars” in Las Vegas in February 2021, is designed to provide a quick and convenient pickup option for customers who purchase a vehicle on the Carvana omnichannel platform for used car buying and selling.
Customers can use the Carvana online platform to purchase over 55,000 used cars for sale; secure automobile financing; use a digital car loan calculator; and buy, trade in and schedule next day vehicle delivery in as little as five minutes.
In addition to home delivery, Carvana customers in Richmond and other markets with a car vending machine can also choose to select a day and time that is convenient for them to collect their vehicle from the automatic car distribution point. Upon arrival, they will be greeted by a customer advisor and given a commemorative oversized Carvana coin to activate the automated sales process and watch their vehicle descend through the brightly lit structure from inside the all-glass tower.
Carvana offers customers a high-definition 360-degree virtual tour of every vehicle, inside and out. Carvana vehicles have passed a rigorous 150-point inspection, have never had a reported accident, and sustained no frame damage. Features, imperfections, and updated information on open safety recalls are listed on each car’s vehicle description page.
All 55,000 vehicles and over in Carvana’s national inventory come with a seven-day return policy; as opposed to a traditional test drive. According to Carvana, this guarantees customers the time necessary to determine if the vehicle meets their needs.
Customers can also sell their current vehicle to Carvana and receive an actual offer in as little as five minutes, without having to purchase a vehicle. To sell a vehicle, customers enter their VIN or license plate number on Carvana.com, answer a few questions, then Carvana can pick up the vehicle and bring them a check, the next day.
In addition to opening its newest car vending machine in Virginia, Carvana also recently began operating in Iowa for the first time, offering next-day door-to-door delivery of vehicles from its site in the market. Monks.
“Richmond is now home to our 30th car vending machine, one of the tallest we have ever built,” said Ernie Garcia, Founder and CEO of Carvana. “This tribute to the distinguished historic district of Richmond showcases our fun, customer-centric car buying experience and we look forward to continuing to deliver exceptional customer experiences here for years to come.”
The newest car vending machine is the first of its kind in Virginia. Additional car vending machines are located in Utah, Nevada, Kentucky, Tennessee, Texas, Florida, Maryland, Arizona, Ohio, Pennsylvania, Indiana, Illinois, Missouri, North Carolina, Oklahoma, California, Michigan and Georgia. Carvana operates in more than 300 US markets.